FAQs


Can I customize a Little Hero Cape and Gear?
Certainly!  If you would like a different color combination or to personalize a Little Hero Cape and Gear with an initial, please click on “Create-A-Cape”.

How can I be a Real World Hero?
A Little Hero allows you and your child to become real world heroes through each purchase. That is because with each purchase, 10% of the sale is donated directly to the Discovery Arts Program. This is a program that “brings music, art, dance and drama to children with cancer, serious blood disorders and life threatening illness while they are in the hospital receiving treatment.” (www.discoveryarts.com)
Furthermore, A Little Hero Courage Capes are available for purchase. This is a special line of capes that are delivered directly to the hospitalized child while they are undergoing treatment. 

Are there any safety warnings I should be aware of?
A Little Hero Cape may cause children to jump higher, run faster and have more FUN.
On a more serious note, it is important for an adult to supervise a child’s play. A Little Hero Capes are recommended for only children ages 2 and older. A Little Hero is not responsible for an injury caused by irresponsible or unsupervised play. Additionally, A Little Hero does not recommend a child sleep in their cape; so please make sure they take the cape off before they jump into bed.  

How do I care for a Little Hero Product?
Little Hero Capes and Gear are machine washlable on the cold setting. Lay flat to dry. Use a warm iron on the steam setting to remove wrinkles. 
 
How can I place wholesale, bulk, or party orders?
Please contact Allison@littleherocapes.com for more information.


Shipping and Payment Policies:

Payment

Payment is expected at time of checkout to complete your order. 

Shipping

In order to soar your capes to you the fastest, all packages are shipped out Priority Shipping (2-3 day travel time) with tracking. 
Since each cape is "made to order", shipping time is variable depending on demand, but typically takes 10-15 business days.
Shipping Insurance is offered at time of checkout.

Refunds and Exchanges

Every product is given a thorough inspection of quality before it is sent out. However, contrary to belief, we do not have super powers here at A Little Hero and human flaws do happen. Therefore, if there was a mistake made in your item’s construction, just ship the item back within 2 weeks and we will do everything in my power to remedy it in the form of an exchange or refund. We cannot accept returns of used products. 
 
A Little Hero cannot be responsible for lost packages. Please choose the Shipping Insurance option at time of checkout.
 
Where else can you find Little Hero Products?
 
Australia:
www.monkeytailandwellington.au
Buzzi 'n Moo Boutique - Griffith NSW, Australia 
 
Canada:
www.honey-bunch.com
www.hipbaby.com 
www.littlepeeps.ca 
 
Europe:
www.lilac-lane.de 
Blue Box Tree Boutique - Munich, Germany 
 
United States:
www.mahardrygoods.com
www.lillibellekids.com
www.mabuhaykids.com
www.spielwerk.net 
www.shopgenes.com 
www.thespottedgoose.com 
www.queenbabybean.com
www.chaoticcreationsbykristin.com 
www.fancy-pants-boutique.com 
www.moolka.com
www.spunkysprout.com 
www.twobluepeas.com
www.sonnyboutique.com
www.fawnandforest.com
www.oakboston.com 
www.lottiedababy.com 
www.saigenicoles.com
www.amazingspiral.com 
www.mamaalwayssaidonline.com 
www.lovechildkids.com 
www.characterdevelopment.net
www.pipsqueakboutique.com 
www.wordbrooklyn.com
www.cutiepatootiesplayspace.com 
www.thefunkybee.com
www.thebeesknesshudson.com
www.judsonhouse.blogspot.com
www.luxuryimprints.com
Finders Keepers Children Boutique 
Sugarbritches Boutique and Tea Room 

 

Copyright © 2014 by A Little Hero, Inc